The Danaher Business System (DBS) is a business
management system designed to achieve world class excellence in
customer satisfaction. The system, beginning with the voice of the
customer, continuously strives to improve quality, delivery, cost
and growth with the involvement of all associates.
Continuous improvement is integral to the PSEMC
culture and, as a Danaher Company, DBS is the infrastructure PSEMC
has embraced to manage that improvement. Kaizen events are focused
on both manufacturing and administrative processes. Lean Manufacturing
(Six Sigma) tools, including value stream mapping, one-piece flow,
variation reduction, are routinely implemented in order to eliminate
waste and respond to customer needs. All PSEMC associates are encouraged
to attain master black belts in DBS tools in order to support improvement
efforts across the organization.
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